Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, undamaged, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, please contact us at drift4870@gmail.com.

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us with any return questions at drift4870@gmail.com.

Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you receive the wrong product. We’ll review the issue and work to make it right.

Exceptions / Non-Returnable Items
Certain items may not be eligible for return, including personalized or custom-made products, used items, or products damaged after delivery.

We do not accept returns on gift cards.

If you’re unsure whether your item is eligible for a return, please contact us at drift4870@gmail.com.

Exchanges
The fastest way to receive a different item is to return the item you currently have. Once the return is approved, you can place a new order for the desired product.

European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving it, without providing a reason.

The item must be returned in the same condition in which it was received, unused, undamaged, and in its original packaging. Proof of purchase may also be required.

Refunds
Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days.

Please keep in mind that your bank or credit card provider may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at drift4870@gmail.com.

HydroBlast Removal reserves the right to refuse returns that do not meet the conditions outlined above.